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You've
heard it from the shop floor to the front office: Reduce costs.
Boost productivity. Increase the ROI. These are demands that
infuse just about every decision, strategy, and process throughout
an organization.
It's a fact that the advent of Lean Manufacturing has altered
the manufacturing arena; reducing waste throughout the operation
is a critical metric that impacts the bottom line for many businesses.
In addition, cutting non-value added time or steps, decreasing
cycle times and increasing throughput play an important part
in achieving measurable success.
But what about the other critical parts of the organization,
such as the administrative and customer-facing functions? Although
implemented differently, many similar and complex processes
are used for inventory management, accounting, sales and marketing,
order processing, project management, etc. Bottlenecks in the
office only serve to undercut the efficiencies you gained on
the factory floor.
So why not apply those successful Lean strategies to everyday
office processes? Both administrative and customer-facing teams
need to have the same proven efficiencies of the entire organization
in order to recognize the desired productivity, increased savings,
and improved customer service expected by management and all
stakeholders.
Today, most businesses operate with a disconnected approach
between administrative and customer-facing functions, including:
- Disparate technologies that separately address HR, sales,
and financials
- Decentralized customer information, service histories
and documentation
- Isolated and/or redundant tasks or projects
With no means of tracking or correctly placing accountability,
offices are entrenched beneath a mountain of paper, disparate
information sources, unattainable or unnecessary policies, workflow
bottlenecks, and unachieved deadlines.
By applying Lean strategies to optimize all functions, every
element of the business (employees, documents, workflow processes,
projects, etc) can be integrated and centralized, resulting
in higher productivity, true elimination of waste, and a way
to establish accountability at all levels of the corporation.
Exact Software recognizes the critical need to apply continuous
improvement strategies to the office just as in the manufacturing
plant. By having tools that measure business activities and
integrate the key functions, documents, processes, and data
that are critical to your business, you can build a leaner office
for your business. Learn more about how Exact customers have
made their businesses lean.
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 JobBOSS compatability |
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New Information for JobBOSS Customers Encountering Type Mismatch Error in JobBOSS Reporting After Installing MS Security Update
Microsoft has published an update regarding the issues you may be experiencing related to the latest Internet Explorer Security Updates. While Microsoft acknowledges there is a problem, they are still working on a permanent solution for their user. The workarounds that Microsoft suggests are not applicable or viable for Exact Software customers, so Exact customers may consider waiting to install the IE Security updates until Microsoft has a permanent solution. You may reference Microsoft's published Knowledge Base article at: http://support.microsoft.com/kb/976749.
The Exact Software team will continue to work with Microsoft to resolve as quickly as possible. Keep checking back for future updates. If you have questions regarding this error, contact us by emailing us on support@mi3.co.za. (02 Novermber 2009)
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Contact Us |
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Need to get in touch with us? |
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info@mi3.co.za |
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+27 11
325-6997 (T) |
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+27 11
880-7361 (F) |
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